Spalding Car Hire Privacy Policy

Data We Gather

We gather and manage various kinds of personal information, including:

How We Utilize Your Data

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm you meet our rental criteria. We streamline the vehicle collection and return procedures, and oversee payment processing along with managing deposits and any applicable charges.
• Customer Communication for Service Delivery and Support:
  • Providing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Satisfaction:
  • Assessing website interactions to refine user experience and performance. Conducting research to improve our vehicle lineup and service offerings.
• Legal Compliance with Car Hire Regulations:
  • Adhering to all legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Personal Information

• Car Hire Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We employ effective technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security assessments. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

At Spalding Car Hire, we keep your personal information only for the duration necessary to achieve the purposes for which it was collected. This includes fulfilling legal obligations, accounting duties, and reporting needs. The length of time we retain information depends on its specific nature and the context in which it is processed.

6. Your Rights and Options

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences in your browser settings at any time, allowing you to control how your data is used while visiting our site.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be displayed on this page, along with the revised date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Spalding Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: